Tuesday, May 27, 2008

Naysayers

Remember that the race is not given to the SWIFT, but to those that endure to the end. Always be encouraged and not distracted by the naysayers!

If we as a team embrace the same values, then we as a team will have a connection to one another. It is important on a daily basis to articulate our team values such as DOING IT RIGHT THE FIRST TIME; having integrity; using our intelligence to solve problems; and making the best of each day!

As we articulate and compare our values it becomes clear that there are always people who will not SUPPORT the common values but cannot tell you why, other than the fact that they wish not to be supportive. These TEAM members seem to always need coaching and always have a reason why SOMEONE else is the source of their problems and not THEMSELVES. When you have TEAM mates such as these, what should you do? Here are some hints:

Instead of buying into their excuses, encourage them to perform to the standards as set forth by leader.
Use yourself as the example of someone who is able to perform at the expected levels.
Encourage them not to be disgruntled.
Encourage them to seek help to improve their performance.
Encourage them to be adults and accept responsibility for their lack of performance.
Remind them that all of us face challenges and it's how we conquer the challenges that defines us as people.

NEVER JUST LISTEN without responding in a manner that promotes the TEAM. Silence is never golden with nay sayers -— they actually use your silence to state that you are in agreement with their opinion!

Misery always loves company. Don’t buy into the negative hype!

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