Many people avoid confrontation. I know I see a lot of that in our Department. What I see more of is that we are more willing to talk about others as opposed to providing positive feedback to them. Conversely, I have also seen some of us provide constructive feedback only to be maligned and mis-understood. If you are lucky enough to have someone invest in you by providing feedback count yourself blessed!
Some folk don’t provide feedback because they fear being dislikes and rejected. Others are afraid confrontation will make things worse by creating anger and resentment in the person they confront. But avoiding confrontation always worsens the situation. Positive confrontation can be a win-win situation, a chance to help and develop people if you do it with respect and with the other person’s best interest a heart. Positive confrontation is a sure sign that you care for a person and have their best interests at heart!
We can all be ASSERTIVE as opposed to AGGRESSIVE! WINNERS have developed the ability to know the difference and act upon it. The difference is that aggression always leaves victims—assertiveness will lift them up.
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